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Subject to the Autoship Terms and Conditions, you can change your next order date, skip an order, change your order frequency, cancel your enrollment, or resume Autoship by visiting the “Autoship” section in your Revolutionary Relief account. Changes to an order cannot be made less than 48 hours prior to that order’s placement date. Additionally, please allow up to 48 hours for any changes to be processed.
Change an order date:
To change your next order date, please visit the “Autoship” tab within your Revolutionary Relief account and click the “Change Order Date” button to the right of the next order date for the order you want to update, then select a new date from the calendar that appears. This will change the order date for the entire order. Please note, this will also affect the order frequency, which will adjust based on the new shipping date selected.
Skip a delivery:
To skip an Autoship order, visit the “Autoship” tab within your Revolutionary Relief account and click the “Skip Delivery” button to the right of the upcoming order date to skip the entire order.
Change order frequency:
To modify the order frequency for an Autoship item, please visit the “Autoship” tab within your Revolutionary Relief account. To change the order frequency for an individual Autoship item, simply click the frequency dropdown next to the Autoship item you would like to modify and select your next desired frequency from the dropdown menu.
To cancel Autoship, please visit the “AutoShip” tab within your Revolutionary Relief account and simply click the “Cancel Subscription”. You’ll be prompted to confirm this action and indicate your reason for canceling. Except for orders placed within 48 hours from your cancellation date, no future orders will be placed. You’ll receive an email notification confirming your cancellation.
To resume AutoShip, please visit the “Autoship” tab within your Revolutionary Relief account and simply click the “Reactivate Subscription” link.